Reference

Privacy Policy at koitototogel

Your personal information—from your account login to your DANA, OVO, GoPay and QRIS payment details—is secured and processed according to clear rules we follow every day.

Account & payment data kept secureTransparent data collection rulesYour right to access and update
koitototogel Privacy Policy at koitototogel
REACH OUT ANYTIME

Contact Us About Your Privacy

Team online

Email Support

Send privacy questions to [email protected]. We reply within 24 hours on weekdays. Include your account number so we can look up your data quickly.

Live Chat

Open the chat bubble in the lobby between 08:00 and 23:00 Indonesia time, every day. Ask to speak with our Privacy Officer if you need to request data deletion.

Account Settings

Go to your profile menu, tap Privacy & Security, then Request Data Export. We send your full data file within 5 business days.

HOW WE SAFEGUARD

Data Handling and Account Security

Encryption Standard

All payment data—DANA, OVO, GoPay and QRIS—travels over TLS 1.2 encryption. Your password is hashed and never stored in plain text, so even our staff cannot see it.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to count page visits. You can disable third-party cookies in your browser; your account will still work on desktop and mobile app.

Data Retention

Account records are kept for 24 months after you last log in. Withdrawal receipts and payment proofs stay for 7 years to help with dispute resolution where local law permits.

Who Has Access

Only our fraud team and payment processors see your full details. Developers access anonymised data only. Your full name and payment methods are never shared with game studios.

Request Changes

Update your email or phone number in Account Settings instantly. To change your date of birth or request full data deletion, email [email protected] with your account number.

Third-Party Sharing

We share your account status with payment providers (DANA, OVO, GoPay, QRIS) only to process deposits and withdrawals. We do not sell your data to advertisers or brokers.

Privacy Policy Questions Answered

Yes. Go to your profile menu, select Privacy & Security, and tap Request Data Export. We compile your full personal and transaction record and send it as a downloadable file within 5 business days. No charge.

Payment receipts and transaction proofs are retained for 7 years for dispute resolution and financial audit. Your DANA, OVO, GoPay or QRIS wallet ID is encrypted and kept for 24 months after your last login, then securely deleted.

Only you can see your full betting history and balance. Our support team sees it if you open a ticket. Game studios and payment providers see only that a deposit or withdrawal happened, not what games you played.

Email [email protected] with your account number and 'data deletion request' in the subject line. We'll anonymise your personal data within 10 business days. Transaction records stay for 7 years where local law permits.

No. We never sell or lease your personal data. We share only the minimum with payment partners (DANA, OVO, GoPay, QRIS) to process your deposits and withdrawals. Everything else stays inside our platform.

Your payment details are encrypted with TLS 1.2 the moment you enter them. We do not store card numbers or wallet PINs. Payment processors handle the actual transaction; we store only a transaction receipt and a token that lets us verify future withdrawals.

Yes. Turn off third-party cookies in your browser settings. Session cookies (needed to keep you logged in) cannot be disabled, but your account works fully on mobile app and desktop without analytics cookies active.